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FAQ’s

  • Destination/s of choice
  • Travel dates
  • Number of people travelling (incl. adults & children + ages)
  • Estimated budget
  • Where you will be travelling from ie. Durban, Joburg or Cape Town
We will endeavour to send you your quote within 24 hours
  • Please send through clear copies of your valid passport (note you need min. 2/3 blank pages and passport must be valid for min. 6 months from your return date)
  • Deposit or full payment (your consultant will advise)
  • Sign Serendipity’ booking confirmation incl. terms and consitions
  • Please keep printed copies of all travel vouchers with you or upload a digital copy to your smart phone/device (to access easily). There will be afterhours contact telephone number printed on all travel documents.
  • Serendipity’s emergency contact number +27 (0)73 147 2237 / +27 (0)31 2010 630
Its an airline rule to only hold flights without payment for approximately 48 – 72 hours. Airlines also don’t allow deposits.
Unless your booking is paid in full on the same day you receive your quote. The package price is subject to rate of exchange fluctuations. Kindly check with your consultant before making any payments, so they can advise you if there has been any changes.
Quality cover for medical expenses, trip cancellations, lost luggage, flight accidents and other losses incurred while travelling.
We have preferred forex suppliers; contact us for your VIP voucher today!
Kindly check https://www.svsvisaservices.co.za/, re. visa requirements & costs
We specialise in all things travel incl. Leisure Travel, Corporate Travel, Incentives and Events, Corporate Travel, School Travel both outbound and inbound.

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